Accomplishments

2020-21 WAHHI Board and Council’s Summary of Accomplishments

Treasurer

  • Finished online bookkeeping set up of Quickbooks and CPA audit completed
  • Modified pricing approach to have same price charged for cash or credit to improve member experience and increase percentage of online transactions to ease backend processing
  • Ensured a cost work up was performed for each major event to plan for a break even or positive return to the Association
  • Cleaned up billing/invoicing and points of contact for multiple accounts

Membership

  • Developed and implemented the Diamond Anniversary Membership to fundraise for the 60th anniversary gift – provided member recognition
  • Developed and implemented the Introductory membership category
  • Used all the membership features with Wild Apricot’s software for tracking members, updated membership database
  • Integrated the name tag purchase with the membership transaction to increase the name tag buy in
  • Processed new members and renewals with both online and print/check processes

Fund Raising

  • Envisioned and executed new events – Golf scramble; Charitable Fund and Youth Awards dinners; Shelter Cove Towne Centre shop for a cause in December; 60th anniversary raffle; Diamond Anniversary Membership

Operations

  • Online registration developed and used for luncheons and other events used along with print/check/mail payment processes
  • Routinized the communications process regarding promotion, eblasts, reminders, follow ups
  • Conducted a membership survey to gather input into programming desires and options (June)
  • Adjusted operations to appeal to working/volunteering members with more programming added at 5pm/happy hour.
  • Added programming options for Bluffton which were well received (Chef Series)
  • Started additional outdoor groups/events (Pickleball, Golf Nine and Wine expansion, Golf lessons, Bird/Nature walk) to adjust to the pandemic
  • Launched Environmental and Cultural Speaker Series on Zoom during the winter to keep members engaged during COVID
  • Used google forms to capture participant feedback after events; and tracked registration/participation information. Shared feedback with event leaders/Board-Council at meetings

Ambassadors

  • Conducted several group neighborhood meet ups (Sea Pines, Indigo Run, Port Royal, Shipyard, Hilton Head Plantation)
  • Identified remote Ambassadors for members who are not technology-enabled – 5 members
  • Coordinated delivery of magnetic name tags.

Communications

  • Secured LOTS of 60th anniversary press coverage
  • Broadcasted events LIVE on FB and Instagram and Zoom – luncheons and Chef events
  • Implemented Zoom for program delivery (Author, Chef, Membership, and Environmental/Cultural Speaker Series meetings)
  • Transitioned branding of Pink Paper to the Wednesday eblast (from the previous quarterly newsletter); Distributed weekly eblasts via scheduled distribution on Wednesday at 7:30am each week
  • Distributed communications activities across a TEAM of awesome volunteers – social, web, publicity, Directory/print, writer

Technology

  • Identified tech team, including webmasters (Suzi and Jude) and Zoomsters (Alice and Nancy)
  • Provided periodic training opportunities to members regarding how to Zoom; how to use the website
  • Provided training to interest group leaders and Ambassadors
  • Used the event system for registration for all-membership events
  • Learned and built WAHHI’s online store for fundraising – waiting on implementation until the next WAHHI FY and team is in place
  • Built and implemented video library

Secretary

  • Helped issue/manage COVID policy and tracked volunteer release acknowledgements
  • Compiled past Board/Council documentation into new policy/procedure ‘go to guide’
  • Helped clean and organize the storage unit and moved to new, larger unit –managed the key process for those who needed access
  • Sent numerous cards to members – get well, sympathy, etc.

Historian

  • Coordinated the digitization of all historical records by The Heritage Library
  • Wrote ‘Did You Know’ historical interest series and NEWS releases for the website
  • Authored and collaborated on the 60th anniversary booklet – updated website’s HERSTORY and added new Timeline page in conjunction with The Heritage Library

Programs

  • First for WAHHI – 2 Membership Luncheon Events (September & April) outside at Coastal Discovery Museum following Covid Protocols – Keynote: Stan Smith
  • December Shop & Dine Membership Event at Shelter Cove celebrating the Arts with SOBA, Art League of HHI, Arts Center of HHI, Palmetto Quilting Society, HH Orchestra. Also, Christmas Toy Collection for The Children’s Center and Bluffton Self Help4
  • First for WAHHI – February all Zoom Event Celebrating 6o years with presentations by Barbara Catenaci, Carolyn Grant, and Keynote: Joni Vanderslice. Presentation of WAHHI Charitable Fund grant winners
  • All Zoom Environmental/Cultural Series: Turtle Patrol, Shark Whisperer, Audubon Society, WAHHI History and Mitchelville

Philanthropy

  • Distributed $10,500 to seven non-profits focused on “women and children” needs
  • Distributed $5,000 to five senior students at local high schools for the Youth Community Service Awards
  • Distributed $22,500 for our 60th Anniversary Community Award; Coastal Discovery Museum received $20,000 for the development of a NEW garden labyrinth and The Sandbox Children’s Museum received $2,500.
  • Supported over 20 different activities through the Difference Maker’s Interest Group for a variety of activities – Little Libraries, Backpack Buddies, Operation Morale Support, Hopeful Horizon’s beauty bags, Children’s Center holiday toy collection, Deep Well knitting project, Second Helpings food drive, Hilton Head HS Prom pop up shop, Face masks for Bluffton Self Help and Sandalwood Food Pantry.